Privacy Policy
Last updated: September 29, 2026
Scan2Pick provides digital catalogs, menus, ordering and billing tools. This policy explains how information is handled when you use our website and services.
1. Information we handle
We handle account names, email addresses, phone numbers, login credentials, shop details and uploaded content. Orders may include customer names, contact details, delivery addresses, notes and billing records. We also process payment references and technical or security logs.
2. How information is used
We use information to operate accounts, display catalogs, process orders, generate invoices, manage subscriptions, provide support and protect the service. Shops use customer information to fulfil orders and manage their customer relationships.
3. Sharing and service providers
Information is shared with the relevant shop and staff, and providers supporting hosting, storage, payments and communications. Payment providers handle payment credentials. If you use AI features, prompts and relevant business data may be sent to the AI provider. Providers may process data in other countries.
4. Cookies, public content and links
Cookies and browser storage support sign-in, language preferences and carts. Shop pages are public; shared invoice links can reveal customer and order details to anyone with the link. WhatsApp and other external services have their own privacy policies. The website also loads Google Tag Manager, which can manage analytics and other tags.
5. Retention
Information is retained for service delivery, accounting, security, dispute resolution and applicable legal obligations. Retention depends on the record and its purpose. Deletion requests may be subject to necessary retention and backup cycles.
6. Your choices and requests
Contact us to request access, correction or deletion of your information, or to raise a privacy concern. Where applicable, you may withdraw consent or exercise other legal rights. Identity verification may be needed. Contact the shop as well for records it controls.
7. Security and children
We use safeguards to protect information, but no system is completely secure. Keep passwords and invoice links private. Business accounts are intended for adults authorised to act for their business. Contact us if a child has provided personal information inappropriately.
8. Policy updates
This policy may change as the service or legal requirements change. The latest version is published here with its update date. Contact us if you need clarification about how your information is handled.
For privacy requests, billing questions or questions about these terms, contact Scan2Pick.
scan2pick@gmail.com